Privacy Policy

When you register for a SecureAX Sdn Bhd account or reseller program, SecureAX Sdn Bhd obtains contact information, such as your name, email and postal address, and phone number, as well as payment information, such as your credit card number.

When you use SecureAX Sdn Bhd service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. To do this we may use standard web server log files as well as session or persistent based cookies.

SecureAX Sdn Bhd also tracks requests you make for information on SecureAX Sdn Bhd products and services, and responses you provide to SecureAX Sdn Bhd surveys. Finally, SecureAX Sdn Bhd keeps records of all email communications and payment transcation for accounting purpose. Except in extraordinary circumstances (when we receive a court order, to protect the company’s rights or property, or in emergencies where someone’s safety is at risk), SecureAX Sdn Bhd does not keep track of what sites you visit when you are using the service as an identifiable individual.

What Does SecureAX Sdn Bhd Do With This Information?
SecureAX Sdn Bhd uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with SecureAX Sdn Bhd Acceptable Use Policies (AUPs).

Information on your communications with SecureAX Sdn Bhd support team is used to address the issues raised by your communications. In addition, SecureAX Sdn Bhd regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that SecureAX Sdn Bhd not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to support@secureax.com. SecureAX Sdn Bhd reserves the right, however, scheduled maintenance notice and important information regarding the service at its discretion.

Does SecureAX Sdn Bhd Share Subscriber Information With Third Parties?
SecureAX Sdn Bhd will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order or are required to disclose the information by law ; (ii) when reasonably necessary to protect the company’s rights or property; (iii) in emergencies where someone’s safety is at risk; (iv) or as required for domain name registration (e.g.whoislookup).

You should be aware, however, that any information that you disclose in a public space such as a bulletin board, or personal Web site, SecureAX Sdn Bhd DNR domain registration is freely available to anyone else visiting that space.

SecureAX Sdn Bhd cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

What Happens to the Information if I Leave SecureAX Sdn Bhd?
If you ever leave SecureAX Sdn Bhd , SecureAX Sdn Bhd will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, SecureAX Sdn Bhd reserves the right to retain your contact and billing information as necessary to resolve the matter.